Blake Onsgard – Digital Marketing Student
Hello! I am 23 years old and I am a soon-to-be digital marketing graduate (2024). I have a passion for developing scalable acquisition strategies through paid advertising and SEO. Something about me is, I desire experience creating and improving campaigns in the context of a big team, and I would love to work independently to help local organizations start and grow user acquisition, as well as skills that will positively impact strategic development and execution.
Currently, I am a Home-Theater Installer for Best Buy and Geek Squad. Although my job does not directly correlate with my Digital Marketing degree, I work with the consumer on a daily basis and while doing so, I have:
- Exceeded quantitative metrics on 100% customer satisfaction, customer retention, and inquiry volume Worked to display a courteous and empathetic attitude to customers, resulting in a net promoter score over 40
- Maintained a knowledge base of the evolving product offerings, and improved customer retention by 9% by recommending new products to existing customers
- Worked with wholesale and retail customers, supporting sales efforts by resolving 96% of customer inquiries
- Maintained a high level of customer satisfaction through effective verbal and written communication skills
- Increased client satisfaction from 90% to 96% through post-installation walk-throughs and Q&As
- Participated in interviews, and provided feedback and information to candidates regarding status 2-3 days after interviews
Clicking on the following link will take you to my current and up-to-date resume:
Let us together build a flourishing business
When connected with me, you aren’t growing your business alone. I have your back and will put in my best to contribute to the growth of your entire team and organization. So, if you are looking for the right agency that’ll help you build a good online presence and bring in more conversions and revenue, we are right here!